Tenants

Overview

Why Rent From Shelby Management?

As a prospective tenant, you want to know what kind of service you can expect when you lease from Shelby Management. We pride ourselves on our tenant service, and consistently strive to make things easier for you.

View Rental Listings

Maintenance Requests

Please log into your Tenant Portal to submit your maintenance request.

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Benefits
Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

FAQs

Q: How do I apply?

You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card (if applicable). We will follow up with you once we have reviewed your application.


Q: How do I pay my rent?

Rent is due on the first of each month. Please visit the ‘Pay Rent Online’ sub-tab to learn more.


Q: How do I report a maintenance issue?

Please log into your Tenant Portal to submit a maintenance request. 


Q: How can I build my credit?

In addition to avoiding late fees, you can actually build your credit by paying your rent on time! By reporting your payment history to Experian RentBureau, we can help you reap the rewards of getting your rent to us by the 1st.

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Our Location

1454 Neil Avenue
Columbus, OH 43212


TEL (614) 297-7155
FAX (614) 573-6688
EMAIL info@shelbymanagement.com